Archive for 'closing the sale'

Proposal submitted, follow up done but no response from the prospect. They expressed interest but where did your customer go? Since 55% of selling time is wasted on unproductive prospecting, here are eight questions that prevent prospects from going MIA, increase sales and keep you focused on the right opportunities to prevent sales frostbite. Get …

Did you just SELL your SOUL for a SALE? Have you ever wanted a sale so badly that you were willing to make compromises in pursuit of that sale? I’m not just talking about discounting or sweetening the deal, but compromising your personal values and integrity by taking on a customer who you know simply …

SALES LEADERS! You’re leaving sales on the table for your competition to take because no salespeople are asking their customers and prospects THE MOST important question! To close out your quarter strong and move sales over the finish line FAST, ask this ONE question or run the risk of allowing ASSUMPTIONS TO STEAL YOUR SALES! …

When salespeople lose a sale, do you assume it’s a gap in skill, experience, knowledge, passion, attitude or commitment? Actually, the root cause of all lost sales, communication breakdowns, departmental silos, and strained relationships that lead to mistrust are the ASSUMPTIONS we make every day. INSTANT DOWNLOAD Here’s a sales coaching playbook to avoid these …

A great company, IRC, based in the UK, read my book, and immediately contacted me to inquire if I would be interested in being part of their yearly book club. What you will find here are five distinct sessions between Jonathan Graham and Michael Price, the two gentlemen who you’ll be listening to. Enjoy their …

Great salespeople don’t always do different things. They think and do things differently. In Part 2 of this series, here’s a podcast interview I did with Ash Seddeek. Listen here to my podcast on the evolution of the salesperson – The Selling Coach and how the next generation of top salespeople are coaching their customers …

Butting heads with some people, co-workers or clients you can’t stand working with? Stressed and frustrated because they prevent you from getting your job done rather than help? This stagnates growth, productivity and revenue. There’s no reason to tolerate toxic relationships when all it takes is a conversation to repair and reinvent it. Here’s how …

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Here’s your strategy to avoid time-consuming customer service issues and selling stress, while …