Posts Tagged 'Communication'

Every manager has been in this difficult position, which has been further exasperated by our remote workforce. That is, “How do I handle an underperformer?” Unfortunately, practically every company’s process around handling performance issues does not work. What if the underperformer handles themselves? Now, they’re the ones making the firing or hiring choice. The great …

A Global Epidemic I was talking with a WW head of sales and their sales enablement team. They said they want their managers to start proactively coaching effectively and consistently. Throughout the conversation, everyone kept making a similar comment. “WE WANT ALL MANAGERS TO COACH 70% OF THE TIME.” My response was, “If you want …

Qualifying a prospect to determine if your product is a fit is one thing but how do you qualify their MINDSET to ensure what they say is also what they think? Here are 13 questions that help you get into your prospect’s head to assess their attitude and thinking, uncover any costly assumptions they’re making …

For those micromanagers out there, fear not! You can still micromanage your team remotely. I’m joking of course, but the fact is, the next two powerful remote workplace myths focus on observation and how you can observe your team effectively and proactively to uncover previously unrecognizable coaching and developmental opportunities that will boost personal productivity …

Tune into this interview as Steven and I ponder the future of sales organizations, how coaching fits into this equation, why less than 1% of global companies have a healthy, thriving coaching culture, and the missing link to leadership success that’s guaranteed to develop a team of top producers. And of course, the meaning of …

What do you do when you observe someone blatantly disrespect another person in some way? Do you intervene or idly stand by? Here’s one manager who took matters into his own hands, and the difficult stand to do what’s right. If you’re an avid traveler like me, you’ve probably lost count of how many flights …

☠YOU CAN’T SCALE DEPENDENCY! Ever see a coach at a sporting event run onto the field to play for their players? 🏃‍♀️ Then why are managers so quick to take OWNERSHIP of their team’s problems by telling them what to do? Instead, coach from the SIDELINES so your team can win: 👉 START HERE: In …

Do you really know what people mean when they say, “Success, coaching, difficult, call, or strategy?” You’re not speaking the same language when coaching or collaborating with coworkers and employees. Here’s the #1 cause of problems, strained relationships and unmet goals and what you can do to immediately eliminate it. SALES LEADERSHIP Named One of …