Archive for 'Accountability'

“Let’s review your goals.” Something I do with every client during our first coaching session to ensure we’re both clear and aligned with what they want to achieve most during our work together. However, regardless of who I’m working with, people struggle with creating their goals because most people have no idea what a goal …

WHAT EXACTLY IS COACHING UP? Do you support your manager the way you expect them to support you? I was speaking with Marco, a senior VP. He was sharing with me how he wasn’t getting the coaching & direction he needs from his manager to succeed in his new role. While this VP’s intention was …

Here’s a painful paradox. Managers create the very problems they try to avoid. That’s why it’s time for you to quit your job. No, I’m not suggesting to hand in your resignation letter but to resign from your toxic role as Chief Problem Solver. Imagine this. You’re at your desk, and you receive an email, …

Every manager has been in this difficult position, which has been further exasperated by our remote workforce. That is, “How do I handle an underperformer?” Unfortunately, practically every company’s process around handling performance issues does not work. What if the underperformer handles themselves? Now, they’re the ones making the firing or hiring choice. The great …

Since 1989, I’ve had the honor of coaching thousands of managers globally. Of course, every manager possesses their own personality, talents, skills, goals, and approach to managing their team. I’ve been able to identify the seven, most common types of managers, so you can self-assess and uncover the areas to focus on that will make …

With the year we’ve had, it’s easy to lose sight of the good things, what we have achieved, and what we need to change to make 2021 a great year. Here are 14 questions to answer that will ensure you’re on the right path to success in 2021! Download Keith’s Latest Book, The 60 Second …

To reach your goals and create the life you want in the New Year, forget about resolutions. Instead, start with upgrading your attitude and making your-self the priority. Here are 17 radical personal commitments to make 2021 your best year yet! Download a free copy of my new book, The 60 Second Sales Coach! With …

As a manager who inherited an existing team, you’ve taken the time to set proper expectations to build new, trusted relationships with your team, using the template I shared in Part One. Sometimes, managers just get lucky and inherit a solid, accountable, top-performing team. But what happens when there are people on your newly inherited …