Posts Tagged 'listening'

 Ever feel your parents are annoying? I did. Active listening is the cornerstone to effective communication, leadership, selling and coaching. The FILTER and assumptions we create when listening will build trust or erode it. PROactive, Intentional listening improves relationships or destroys them. It makes the difference between being an average performer or mediocre salesperson …

Authentic, clear, collaborative communication is the conduit to greater success. Yet, if we know listening improves relationships, trust and results, then why are most problems and breakdowns attributed to poor, ineffective listening? Here’s how proactive listening can accelerate success and just maybe, even solve world peace. Except from one of Keith’s future books and his …

Think of the objections you hear that prevent you from closing sales. Are you hearing these reasons directly from your prospects & customers or is it all in your imagination? Discover the leading cause of lost sales, pipeline constipation, missed sales targets and forecast inaccuracy. Whether it’s around your sales efforts, during a conversation with …

Everyone knows that listening is important—especially in sales. But what do you listen for? You listen for the gap. Only after identifying the gap will you know how to help your customers get to where they want to be, even if they can’t see it on their own. Excerpt from The Complete Idiot’s Guide to …