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Reacting vs. Responding

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Reacting vs. RespondingHow To Sell and Sales Tips

by Keith Rosen on January 13, 2008 with 0 comment

Are you reacting to your clients as opposed to responding to them? Read more to learn the difference between the two and how to identify which approach you are taking. When a customer says something like, “Your price is too high,” salespeople often switch into a defensive mode, thinking about a past experience with a …

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