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Every manager has resolved a problem or closed a deal for someone, just to save the day. While they love you for doing this, it also comes at a great cost. Here’s how to resign from the time consuming role of super-salesperson and eliminate the messy problems that plague your Metropolis once it’s hit the …
Managers worldwide struggle to find the time and resources necessary to properly observe their people. Learn why this is a crucial mistake and how to avoid it. I recently delivered a webinar in partnership with Salesforce.com and Work.com that focused on key concepts from my book Coaching Salespeople Into Sales Champions. It was an exciting …
Do you know what your people are doing in the field? Unless managers are in the field or on the phone actually listening to and observing what their people are doing and how they communicate with customers and prospects, managers really have no idea what their people are doing. Sure, you can guess and hypothesize …
