The Selling Coach: The Evolution of the Salesperson to Coach Customers to Succeed – Part 1

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The Selling Coach: The Evolution of the Salesperson to Coach Customers to Succeed – Part 1Career Advice, coaching salespeople, customer service, Prospecting, Cold Calling and Networking, Sales Coaching, Sales Management, Sales Training

by Keith Rosen on November 20, 2017 with 0 comment

Your customers have evolved. So have your salespeople. That’s why top salespeople are great coaches. Instead of training salespeople with outdated techniques your competitors use, developing a top-performing sales team requires transforming salespeople into The Selling Coach. To become a sales champion, attain market dominance and outsell your competition, The Selling Coach attracts more business …

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Sale

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Saleclosing the sale, coaching salespeople, cold calling, customer service, Prospecting, Cold Calling and Networking, Sales Management, Sales Training, selling

by Keith Rosen on October 13, 2017 with 0 comment

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Here’s your strategy to avoid time-consuming customer service issues and selling stress, while …

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20 Questions that Turn Cold Prospects Into Loyal Customers

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20 Questions that Turn Cold Prospects Into Loyal Customerscoaching salespeople, cold calling, management articles, Prospecting, Cold Calling and Networking, Sales Management, Sales Training

by Keith Rosen on September 9, 2017 with 1 comment

Proposal submitted, follow up done but no response from the prospect. They expressed interest but where did your customer go? Since 55% of selling time is wasted on unproductive prospecting, here are 20 questions that prevent prospects from going MIA, increase sales and keep you focused on the right opportunities to prevent sales frostbite. Excerpt …

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If It’s Hit the Fan, Managers Aren’t Coaching but Are Losing Sales

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If It’s Hit the Fan, Managers Aren’t Coaching but Are Losing SalesBooks, How to Manage Your Team, Sales Coaching, Sales Management, Sales Training, training for managers

by Keith Rosen on April 23, 2017 with 0 comment

Every manager has resolved a problem or closed a deal for someone, just to save the day. While they love you for doing this, it also comes at a great cost. Here’s how to resign from the time consuming role of super-salesperson and eliminate the messy problems that plague your Metropolis once it’s hit the …

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LinkedOut – How to Teach Millennials the Right Way to Prospect

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LinkedOut – How to Teach Millennials the Right Way to ProspectProspecting, Cold Calling and Networking, Sales Training

by Keith Rosen on June 12, 2016 with 4 comments

Do you have millennial salespeople on your team? Do they refuse to do anything except use social media and LinkedIn for business development? Here’s how to help them execute a comprehensive prospecting strategy—both offline and online. Millennials Don’t Cold Call I’ve heard this from many frustrated sales managers. “I hired this new salesperson with great …

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Eradicate Assumptions to Reinvent Strong, Trusting Team Relationships

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Eradicate Assumptions to Reinvent Strong, Trusting Team RelationshipsAccountability, coaching for managers

by Keith Rosen on February 14, 2016 with 0 comment

Learn how to eradicate the judgment you place on others by challenging the way you brand your people and the costly assumptions you make about them. Stop Branding Your People – Part 4 (Excerpt from Keith’s upcoming book, Coachquest.) In the spirit of believing that you’ve ‘tried everything,’ take a look at the following coaching …

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6 Steps to Ensure Your Salespeople Hit Their Goals in 2016

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6 Steps to Ensure Your Salespeople Hit Their Goals in 2016Sales Coaching, Sales Management

by Keith Rosen on January 24, 2016 with 4 comments

Your salespeople may have their goals for the year, but do they have a road map for success, buy-in to their goals, and embrace full accountability for their results? Here’s the updated 2016 version of our popular, annual Steps to Ensuring Your Salespeople Hit Their Goals post (find the 2015 version here). This article isn’t …

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Own Your Day – How to Manage the Expected Interruption

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Own Your Day – How to Manage the Expected InterruptionSales Management

by Keith Rosen on June 28, 2015 with 0 comment

Are you constantly being interrupted due to the nature and demands of your position? Your co-workers and customers aren’t going anywhere. Here’s how to best manage their demands. Excerpt from Keith Rosen’s upcoming book, Own Your Day. Interruptions are a part of our day. Whether they take the form of an impromptu meeting, a client …

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