The Selling Coach: The Evolution of the Salesperson to Coach Customers to Succeed – Part 1

SEE FULL POST

The Selling Coach: The Evolution of the Salesperson to Coach Customers to Succeed – Part 1 Career Advice, coaching salespeople, customer service, Prospecting, Cold Calling and Networking, Sales Coaching, Sales Management, Sales Training

Your customers have evolved. So have your salespeople. That’s why top salespeople are great coaches. Instead of training salespeople with outdated techniques your competitors use, developing a top-performing sales team requires transforming salespeople into The Selling Coach. To become a sales champion, attain market dominance and outsell your competition, The Selling Coach attracts more business …

continue reading ...

How to Build an Awesome Personal Brand So Everyone Loves You

SEE FULL POST

How to Build an Awesome Personal Brand So Everyone Loves You active listening, closing the sale, Cold Calling Tips, Communication, customer service, leadership, Life Coaching and Career Coaching, Sales Management, selling

Butting heads with some people, co-workers or clients you can’t stand working with? Stressed and frustrated because they prevent you from getting your job done rather than help? This stagnates growth, productivity and revenue. There’s no reason to tolerate toxic relationships when all it takes is a conversation to repair and reinvent it. Here’s how …

continue reading ...

How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Sale

SEE FULL POST

How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Sale closing the sale, coaching salespeople, cold calling, customer service, Prospecting, Cold Calling and Networking, Sales Management, Sales Training, selling

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Here’s your strategy to avoid time-consuming customer service issues and selling stress, while …

continue reading ...

20 Questions that Turn Cold Prospects Into Loyal Customers

SEE FULL POST

20 Questions that Turn Cold Prospects Into Loyal Customers coaching salespeople, cold calling, management articles, Prospecting, Cold Calling and Networking, Sales Management, Sales Training

Proposal submitted, follow up done but no response from the prospect. They expressed interest but where did your customer go? Since 55% of selling time is wasted on unproductive prospecting, here are 20 questions that prevent prospects from going MIA, increase sales and keep you focused on the right opportunities to prevent sales frostbite. Excerpt …

continue reading ...

10 Ways to Become a Masterful Listener, Communication Titan and Elite Leader – Part Three

SEE FULL POST

10 Ways to Become a Masterful Listener, Communication Titan and Elite Leader – Part Three Communication, Leadership, Sales Coaching, Sales Management, Sales Training, selling

Proactive listening has proven to be the conduit to greater success. So, how do you actually become a better listener? Here are 10 proven strategies to implement today that will make you a masterful listener, communication titan, sales champion and transformational leader. (Have you experienced the evolution of sales and executive coaching and personal transformation? …

continue reading ...

How Proactive Listeners Sell More, Coach Better and Win Big – Part One

SEE FULL POST

How Proactive Listeners Sell More, Coach Better and Win Big – Part One Accountability, closing the sale, coaching for managers, coaching salespeople, cold calling, Communication, Leadership, management articles, Prospecting, Cold Calling and Networking, Sales Management, Sales Training

Authentic, clear, collaborative communication is the conduit to greater success. Yet, if we know listening improves relationships, trust and results, then why are most problems and breakdowns attributed to poor, ineffective listening? Here’s how proactive listening can accelerate success and just maybe, even solve world peace. Except from one of Keith’s future books and his …

continue reading ...

How to Manage Toxic People and Bad Attitudes

SEE FULL POST

How to Manage Toxic People and Bad Attitudes Communication, customer service, Hiring and recruiting, Leadership, management articles, Sales Coaching, Sales Management

Have you ever had to work with someone whose negative and difficult personality impacted productivity and caused additional stress? Here’s a strategy to turnaround destructive behavior and a caustic attitude to make a toxic person a model employee. Have you ever found yourself in this situation? “Their negativity rubs off on the rest of the …

continue reading ...